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Privacy Policy
This Privacy Policy explains how Morospin Casino handles personal information when you visit the website, create or use an account, contact support, or use casino services. We aim to handle information fairly, securely and transparently. By using the website, you acknowledge that information may be collected and used as described below. This policy should be read together with the website’s other terms and conditions.
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Information we may collect
The information handled by an online casino can vary depending on the services you use, the account activity you undertake and the information needed to meet legal and security requirements. Morospin Casino may collect information that you provide directly, information created through your use of the website, and information received from service providers supporting the platform.
Table of contents
Account and identification information
When you register or maintain an account, we may handle details such as your name, date of birth, residential information, contact details, username, account preferences and communications with support. We may also handle information used to confirm your identity, age and eligibility to use gambling services. This can include verification documents and information contained in those documents. Only information relevant to account management, verification, security or legal requirements should be provided through the appropriate website channels.
Payment and transaction information
We may handle records relating to deposits, withdrawals, wagers, account balances, bonuses or promotions where applicable, and other account transactions. Payment details may be processed by payment providers or other specialist service partners. Depending on the payment method, we may receive confirmation, status, limited payment identifiers and transaction records rather than complete payment credentials. Transaction information helps us operate the account, answer queries, identify unusual activity and meet financial and legal obligations.
Technical, device and usage information
When you use the website, technical information may be recorded. This can include your IP address, browser type, operating system, device identifiers, general location information, language settings, pages viewed, session information, referring website and interactions with website features. We may also receive information about errors, performance and security events. This data helps us keep the website working, protect accounts and understand how services are used.
Cookies and similar technologies
Morospin Casino may use cookies and similar technologies to remember settings, keep you signed in, support essential website functions, measure performance and improve the user experience. Some cookies may be placed by service providers that help deliver website, analytics, security or payment features. You can manage or delete cookies through your browser settings. Blocking certain cookies may affect how the website operates or prevent some features from working properly.
How and why information is used
Personal information is used only for purposes connected with providing, securing and improving the website and its services, or for purposes otherwise permitted or required by applicable requirements. The purposes may include:
- Creating, maintaining and administering your player account.
- Processing deposits, withdrawals and other account transactions.
- Providing casino services, account features and customer support.
- Confirming identity, age and eligibility before or during account use.
- Carrying out anti-fraud, anti-money-laundering, security and risk checks.
- Detecting suspicious, prohibited or unauthorised activity and protecting players and the website.
- Communicating about your account, service messages, requests, security events and changes to website terms or policies.
- Sending marketing or promotional communications where permitted and where you have provided the required consent or otherwise have a lawful basis to receive them.
- Understanding website performance, improving features and testing or developing services.
- Meeting legal, regulatory, tax, accounting, dispute-resolution and record-keeping obligations.
- Enforcing website terms, responding to complaints and protecting legal rights.
Where information is no longer needed for a relevant purpose, it may be deleted, anonymised or securely disposed of, subject to applicable requirements. Some records must be kept for a period required by law even after an account is closed. This may include account, identity, transaction, communications, security or responsible gambling records. The applicable retention period can depend on the type of information and the reason it was collected.
Marketing choices
You can choose not to receive non-essential marketing communications. Marketing emails may include an unsubscribe option, and you may also contact us to withdraw consent to marketing. Withdrawing marketing consent does not affect essential messages about your account, transactions, security, legal requirements or important service changes. A request may take a reasonable time to apply across all relevant systems.
Sharing, security and international handling
Information may be shared where necessary to operate the website and provide services. This can include sharing with technology providers, payment processors, verification providers, fraud and security services, customer support providers, professional advisers and other suppliers that perform services on our behalf. Information may also be disclosed where required or permitted by law, to respond to lawful requests, investigate suspected wrongdoing, protect players or protect the rights and security of the website.
Service providers may handle information in Australia or in another country. Where information is handled outside Australia, reasonable steps are taken to support appropriate safeguards and to use providers that are expected to protect information in accordance with their responsibilities. The protections available in another country may differ from those available in Australia.
Keeping information secure
We use reasonable administrative, technical and organisational measures intended to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, authentication, monitoring, encryption or similar safeguards where appropriate. No website, online transmission or storage system can be guaranteed to be completely secure. You should use a strong, unique password, keep login details confidential and contact support promptly if you believe your account or personal information has been compromised.
Links and third-party services
The website may contain links to third-party websites, payment services or other external features. Those services may collect and use information under their own privacy notices. Morospin Casino is not responsible for the privacy practices, security or content of third-party services. You should review the relevant provider’s information before using an external service or submitting information to it.
Your privacy rights and contacting us
Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights can include requesting access to information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information where it is no longer required or where deletion is otherwise available, and withdrawing consent to marketing. Other rights may apply in particular circumstances, including rights concerning certain uses or complaints.
How to exercise your rights
To make a privacy or data request, contact support@morospincasino.wtf. Please clearly explain the request and provide enough information for us to identify the relevant account or records. For security, we may need to verify your identity before providing information, changing account details or acting on a request. We may ask for additional information where reasonably necessary to protect against unauthorised access.
- Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions.
- Correction: tell us which information is incorrect, out of date or incomplete and provide the correct details where appropriate.
- Deletion: ask for personal information to be deleted where it is no longer needed or where applicable requirements allow deletion.
- Marketing consent: withdraw consent to promotional communications at any time by contacting support@morospincasino.wtf or using an available unsubscribe option.
A request may be refused or limited where doing so is permitted or required, including where information must be retained for legal, security, fraud prevention, dispute or record-keeping purposes. If a request cannot be completed in full, we will aim to explain the reason in general terms. We may also retain a record of the request and our response.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, privacy practices or applicable requirements. The updated version will be made available on the website and will apply from its stated effective date or, where no date is shown, from publication. You should review this page periodically. Continued use of the website after an update may indicate that you have read and understood the revised policy.
